How to chat

A chat room is a space where participants can communicate: send messages, share documents and files, collaborate on emails together.

The chat room participants can invite other people to join their chat room. An invitation email is sent to notify selected person about the TeamChat invitation.

Figure. TeamChat screen.

The chat room is divided into three parts:

The first part contains the name of the room, avatars of members that are online and buttons: + Follow room, Members, dropdown filter Display: Room.

+ Follow room

Click the button to start following the room.

Members

The Membersbutton contains a list of accounts that have the rights to participate in the chat room. All accounts are sorted by the name and type of the account. Within this list you can see Administrator, Member and also Guest accounts. The owner of the room can choose whether the guest has write or read only rights.

You can filter a member or invite a new one (even if they do not have IceWarp account).

To find out more on how to invite a guest account see Guest Account Invitation Process .

To find out more about chatting for Guest accounts, see Guest Account TeamChat Interface.

Display: Room

The drop-down filter filters the TeamChat room content.

• Documents shows all the files shared in the room. The different types of documents have different icons. Click a relevant icon to lock a file, share or download

• Events shows all events planned in the room It facilitates the tracking or future events. You can either accept or decline them

• Pins shows all pinned messages in the room

• Mentions shows all messages mentioned by you

• Threads shows all messages with replies in the room

Second part displays the date of conversation and the whole conversation (shared files and created events) among participants in the room, including new messages.

• To open a file or document from the present chat, click image preview in the chat area.

• To accept/decline a meeting or join a conference call directly from its bubble from the chat area.

Figure. Meeting shared to TeamChat.

Mentions

You can mention a member by @Member name. If you want to mention all members, type @All members. All conversations where you have been mentioned can be filtered with Mentions in the drop-down filter. When someone mentions you, the red circle appears on Followed icon (see Dashboard)

The third part has the text field to type your message.

• To send a message, type the text and press Enter to send it.

• To reply to a message, click . The thread panel opens on the right. Type your comment below and press Enter. If there are more comments of that message, their quantity will be indicated on the Reply button (or instance: ).

• The plus icon opens a context menu for sharing files or creating events, documents, emails, etc. Type your message into the text field and choose an emoticon or gif to enhance the impression.

The message bar allows to do quick actions: download or share file, pin the message, edit it or delete.

• To share a file, click . You can always track the history of your shared file: who opened the link and where.

• To download a file, click . The file can be downloaded locally or saved to a folder in your WebClient.

• To pin a message, click . You can have Public pin (all members can see that the message was pinned) or Private pin (you are the only one who can see that the message was pinned).

• Click edit to edit and to delete a message. These functions are available only for the author of the message.

To react to a message, click and choose emoji.